This Grievance Redressal Policy outlines the process for receiving, acknowledging, and resolving complaints or concerns raised by users regarding content, privacy or any other issues related to the website or services of Rajesh Vyas Group.

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, _____________________ as amended from time to time under the Information Technology Act, 2000 designates the following Grievance Officer:

In case of any complaints or grievances, the user may contact us at
Name: Mr./Mrs. ______________________
Email: _________________________
Phone:_________________________
Postal Address: Vyas House, 11th Floor, Alankapurishree CHS, 35 Rambaug Colony, Near Anand Nagar metro station, Kothrud, Pune – 411038

1. Any complaints, concerns, or grievances regarding content, privacy, or website functionality must be submitted via email or post. We will acknowledge your grievance within 24 hours and aim to resolve it within 15 working days.
2. The users of the website may submit complaints or grievances by email or post. The grievance must include the Complainant’s full name, contact details, a clear description of the issue and supporting documents or screenshots (if any).
3. We will acknowledge receipt of your grievance within 24 hours and aim to resolve it within 15 working days from acknowledgment, in accordance with applicable law.

The terms and conditions of this Policy shall be governed by Indian Laws and the courts at Pune, Maharashtra shall only have exclusive jurisdiction to resolve any disputes.